Delivery & Returns

Delivery

Getting your furniture delivered could not be easier.

We have our own fleet of Mercedes Luton Vans all with tail lifts, our vans are fitted with carpets and cargo rails to secure the furniture in transit to guarantee the items are not scratched or damaged in any way, all items are blanket wrapped to ensure the safe delivery to your home of your new furniture.

Delivery of your order is usually within 7 days and we will always provide you with a 2hr time delivery window to enable you to go about your day without having to wait in all day.

Our driver will also send you a text message when he is about 30 minutes away from you so you are kept informed at all times.

Deliveries to England and Wales are free when paying full asking price, our deliveries are usually made within 7 - 14 days depending on location, all deliveries are to kerbside only unless otherwise requested, there may be additional charges to take items up or down stairs.

Scotland and Northern Ireland are by separate quotation, please let us know your postcode in order to provide you with a price.

European deliveries are by road and courier service covers most parts of Europe, shipping usually takes between 14 to 21 days to arrive, all items are fully insured and black wrapped.

International shipping is usually by Airfreight and depending on location arrival to your door takes between 10  to 14 days to kerbside, all items are fully insured and boxed in custom made crates for safe arrival.

Returns

Should you not be happy with your purchase we will be more than happy to offer you a full refund once the items/s ordered have been returned undamaged.

Please make us aware of your wish to return the goods by
Email: siobhan@splendidantiques.co.uk
Tel: 07538 299 113

Refunds we offer a no quibble refund policy, if you are not 100% satisfied with your purchase just give us a call and let us know.

We will arrange to collection of the item where ever possible or have one of our couriers collect on our behalf.

Returns must be securely packaged to guarantee safe transportation.

Refunds are made back to the original card or bank account when the order was placed.

Please note when an order is cancelled there will be a charge for the initial delivery cost and also the cost of collection, please establish these costs when returning your item, these charges will ge deducted from your original purchase price.

In case you paid by Credit card there will be a further charge of 3% to cover credit card fees.

Remittance Terms Payment to be received upon order completion by either card payment or bank payment to

Bank Details: 
Natwest Bank, 
Splendid Antiques
, Account: 24359572
 SORT: 50-30-03 
IBAN GB09NWBK50300324359572

All international payments must be made in GBP Sterling with both sender and receivers bank charges paid by sender.